Meet the Chicago Team Behind Hearthstone Chimney Co. of Chicago
Our Chicago crew shows up with clean uniforms, background-checked credentials, and the kind of practical know-how you only get from years in the field. We’ve worked on brick chimneys in Hyde Park, relined flues in Lincoln Park, and rebuilt crowns in Oak Park that took a beating from lake-effect freeze-thaw cycles. What ties us together isn’t a handbook. It’s the K.E.Y.S. code: Krafted right, Every time, Your home first, Standing behind it. We’re the people who answer your call, climb your roof, and make sure the job’s done right before we leave.
Our People
Marcus T. - Lead Technician & Level-2 Inspector
Marcus has been in the trade for nineteen years, and he’s inspected more Chicago chimneys than he can count. He holds a CSIA Certified Chimney Sweep credential and specializes in Level-2 camera inspections, the kind that end with photos you can see and a plain-English verdict. Homeowners in Rogers Park and Edgewater specifically request him because he documents like an engineer and explains like a craftsman. Off the clock, Marcus restores vintage motorcycles in his Garfield Park garage, a hobby that taught him patience with finicky mechanical systems.
Elena V. - Senior Installer & Liner Specialist
Elena joined us eight years ago after apprenticing with a mason in the southwest suburbs, and she’s become our go-to for DuraFlex liner installations and HeatShield resurfacing jobs. She knows how Chicago’s clay soil shifts and settles, and she accounts for that movement when she specs a liner system so it doesn’t crack in year three. Most of her jobs finish in a single visit, which homeowners in Evanston and Skokie appreciate when they’re trying to get their fireplace ready before the first hard freeze. Elena keeps a small garden in Bridgeport and trades tomato seedlings with customers who’ve become friends over repeat visits.
Darnell K. - Service Coordinator
Darnell is the live voice you get when you call (888) 289-6055 at 10 PM on a Saturday or 6 AM on a Tuesday. He’s been with Hearthstone for six years, and he knows which technician to send to a Victorian in Pullman versus a condo stack in Streeterville. He schedules around your hours, confirms your upfront pricing before anyone dispatches, and follows up after every job to make sure the work matched what we promised. Darnell grew up in Chatham, still lives there, and coaches youth basketball at the park district, which explains his reflexive habit of remembering names and details.
Sofia R. - Apprentice Technician
Sofia is in her second year with us, training under Marcus and Elena on everything from basic sweeps to full rebuilds. She’s already CSIA-certified and has started handling seasonal tune-ups independently across the North Side, from Ravenswood to Andersonville. Her background in structural engineering from IIT means she asks questions about load-bearing and thermal expansion that veterans twice her age sometimes miss. Sofia lives in Uptown, takes the Red Line to most jobs, and has a running bet with Darnell about whether she’ll beat his response-time record for emergency calls this winter.
One Standard, Every Job
The K.E.Y.S. code isn’t a poster on a wall. It’s how we decide what to do when no one’s watching. Every technician carries the 90-Day Done Right Promise in writing on every job, and every one of us knows: if it’s not right, we come back, no arguing, no paperwork chase. We use the same professional-grade materials on a $89 seasonal tune-up that we use on a full liner rebuild, because a square deal means no surprises and no corner-cutting. We’ve been part of Chicago’s home service landscape since 2014, and we plan to be here thirty years from now. That long view changes how you treat people today. Done right, and we stand behind it.
Written by the team at Hearthstone Chimney Co. of Chicago, serving Chicago since 2014.